How can we help?
Here at Seers Circle we do our best to ensure all orders are correct, shipped in a timely fashion and problems are solved briskly and effectively.
Should you find anything wrong with your order please feel free to contact us via email: email@example.com or simply use our contact us page here on the website.
We are always happy to help and strive to answer all questions as fast and effectively as possible, please never feel afraid give us a poke!
Frequently Asked Questions
When will my order ship?
We post daily between 9am-1pm but please allow 1-2 business days for processing for the order to then be handed to Royal Mail.
If you order says 'fullfilled' then it has been handed to Royal Mail, if it unfulfilled it is yet to be picked and packed.
The 24 hours shipping option is based on 24 hours after your order has been dispatched from us top Royal mail, not from the time the order is placed.
All orders placed in the UK will receive free 2nd class not tracked postage after it has been picked & packed ready to send!
This option is only available in the UK due to varying prices & times internationally.
Orders over £40 get free 48hr tracked shipping
Can you combine my orders?
If you've placed multiple orders to the same address and under the same name we will automatically combine them for you.
We're also more than happy to combine orders placed here and on Valkyrie-RPG.
Do you make all of your products?
The vast majority of our products are made by us. Our hand-poured resin items are all made by us by hand. Because of their hand made nature they may contain some minor imperfections.
Some items, like charms, pins etc are designed by us but manufactured externally as we don't have the facilities to do that ourselves.
Our horns are designed by Shadowfall Workshop and produced here.